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FAQs

How do I set up my user profile?

  1. Go to jefferson.kctcs.edu.
  2. At the top left of the page, click “Current Students”.
  3. Scroll down and click “User Account Center”.
  4. Click “Setup User Profile”.
  5. Enter your Birth Month, Birth Day, and your 9-digit KCTCS ID number (the one found on your Student ID/Library card).
  6. Click “Next >”, then click “OK” on the pop-up box.
  7. To verify your identity:
    1. To have the Security Code sent to your email, make sure your email address matches the one listed on the screen.
      1. If it does, make sure the radio button is selected for “Send my Security Code by Email”.
    2. To have the Security Code sent by text message, make sure the last four (4) digits of your phone number match the number listed on the screen.
      1. If it does, select your cell phone provider from the “My phone service is” drop-down menu, and make sure the radio button is selected for “Send my Security Code by Text Message”.

        *Note: Phones with a plan through T-Mobile will NOT be able to receive their security codes through text messages.
  8. Click “Next >”.
  9. Enter the Security Code provided either by email or text message in the “Security Code” field and click “Next >”.
  10. Choose a security question from each of the three drop-down boxes and type in their answers, and then click “Next >”.
  11. You’ll be prompted to set your password. Make sure the password you set here follows these guidelines:
    1. Must be at least 8 characters long.
    2. Must contain at least 1 capital letter.
    3. Must contain at least 1 lowercase letter.
    4. Must contain at least 1 number and/or 1 symbol.
    5. You CANNOT use your name as your password.
  12. Click “Save Password”.
  13. Make sure the blue box at the bottom of the page below the “Enter Password” and “Confirm Password” boxes says, “Your password was changed successfully”.
Last Updated: Nov 04, 2021    
Views: 111 FAQ Views