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FAQs
How do I set up my user profile?
- Go to jefferson.kctcs.edu.
- At the top left of the page, click “Current Students”.
- Scroll down and click “User Account Center”.
- Click “Setup User Profile”.
- Enter your Birth Month, Birth Day, and your 9-digit KCTCS ID number (the one found on your Student ID/Library card).
- Click “Next >”, then click “OK” on the pop-up box.
- To verify your identity:
- To have the Security Code sent to your email, make sure your email address matches the one listed on the screen.
- If it does, make sure the radio button is selected for “Send my Security Code by Email”.
- To have the Security Code sent by text message, make sure the last four (4) digits of your phone number match the number listed on the screen.
- If it does, select your cell phone provider from the “My phone service is” drop-down menu, and make sure the radio button is selected for “Send my Security Code by Text Message”.
*Note: Phones with a plan through T-Mobile will NOT be able to receive their security codes through text messages.
- If it does, select your cell phone provider from the “My phone service is” drop-down menu, and make sure the radio button is selected for “Send my Security Code by Text Message”.
- To have the Security Code sent to your email, make sure your email address matches the one listed on the screen.
- Click “Next >”.
- Enter the Security Code provided either by email or text message in the “Security Code” field and click “Next >”.
- Choose a security question from each of the three drop-down boxes and type in their answers, and then click “Next >”.
- You’ll be prompted to set your password. Make sure the password you set here follows these guidelines:
- Must be at least 8 characters long.
- Must contain at least 1 capital letter.
- Must contain at least 1 lowercase letter.
- Must contain at least 1 number and/or 1 symbol.
- You CANNOT use your name as your password.
- Click “Save Password”.
- Make sure the blue box at the bottom of the page below the “Enter Password” and “Confirm Password” boxes says, “Your password was changed successfully”.
Last Updated: Nov 04, 2021